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Comment Archives: Locations: 1 Star

Re: “Riley's Pour House

Today, I believe I received the worst service, I received in the 63 years of my life. I and a friend arrived at the Pour House at the same time as another couple. The only seats that were opened happen to be at the bar next to the other couple. We were asked what we would like to drink and then the server asked the other couple what they would like to drink. The server then severed us our drinks and the other couple their drinks. She then took the other couples order and walked right past me and my friend and never asked if we were ready to order or not. Seven minutes later the other couple received their order and we were still waiting to be asked what we wanted to order. I waited an addition ten minutes and after the failure of The Poor House to take my order for breakfast, I pushed my paper placemat to the front of the bar and told the drink maker that I no longer wish to order from a restaurant that fails to service their customers. My servicer finally arrived to take my order, 37 minutes after I received my first drink and asked if we wanted anything to eat. She stated the she was working outside and was very busy and our food was on her. I told her that that the other waitress may have informed her that I was upset but they also failed to inform her that I was no longer interested in ordering from a restaurant that treated their customers the way she did. I started to tell her that she had no problem taking the order of the couple next to me but she did not hear this, since she walked away from me before we finished our conversation. 45 minutes to take my order in unacceptable. I will never waist my morning in a place with such poor service. At least we know where their name comes from. Pour House, I believe not is it more like Poor Service!!!

1 like, 0 dislikes
Posted by zten on 10/29/2017 at 2:45 PM

Re: “Emiliano's Mexican Restaurant & Cantina

Horrible. The service was lousy and the food was so bland and tasteless. Will never go back. The margarita tasted like the liquid you are required to consume for a colonoscopy. Nasty. I was always under the impression that Mexican food was spicy since it is at other Mexican restaurants. Definitely not here. The beef quesadilla had plain ground meat and lettuce. No flavor, no onions, no spices, nothing. Even the taco meat was bland. Will not go back ever.

0 likes, 4 dislikes
Posted by pittfan on 09/18/2017 at 2:36 PM

Re: “Sunny Bridge Natural Foods

Don't waste your time, money and gas. Gluuteny bakery in Squirrel Hill is dedicated GF (Sunnybridge is not any longer), and they have much more talented pastry chefs.

Posted by Chef P on 09/03/2017 at 8:22 AM

Re: “Geekadrome

Alright. Story time.

So this all happened three days ago. Me and a few friends(Regulars of his) go to open a box of yugioh cards I had purchased the previous day from another store. I didnt expect this to be an issue since hes primarily a comic book shop, secondary a magic shop, and doesnt even stock yugioh cards except for a small amount of old cards. He seemed a bit annoyed, asked if we'd not open product from other places again in his store, i apologize and we continue on. About an hour later i hear him talking about us with another customer(Mind you im sitting actually 5 feet away from him) about us opening the box. I simply pretend i didnt hear anything as i didnt want to cause problems for my friends considering they like to frequent the place and id rather not be "that guy"

fast forward to about 10 minutes ago, my friend texts me this (Paul is the store owner)

Basically the guy posted on FB some dramatic, exaggerated story about what happened.

1 It wasnt raining
2 He stays open this late for his regulars all the time, there were other people than just us in there
3.All of us were over 18 except for my friend's little brother
4.Even if all of the above was true, you shouldn't make passive aggressive comments about your customers on Facebook WHILE THEY ARE STILL IN THE STORE

1 like, 0 dislikes
Posted by Kyle H. on 08/07/2017 at 4:04 PM

Re: “Emiliano's Mexican Grill & Bar

I would rate it a zero. Sorry guys.
My friend. And I had a ladies evening out. Th were not really busy but we did to sit at the bar just to make it easier on th them. We aired and a guy asked us if we wer OK? We said yes we oils like to order. Long story short..... Ou drinks were. On alcoholic chin we never orders. And thy brought us he wrong food. It was just nasty and cold! I won't be there any more UGH!

Posted by Brenda on 03/09/2017 at 2:40 PM

Re: “The Mr. Roboto Project

Venue with absolutely no amenities, a history of sexual harassment, & run by a commitee with a horrible attitude. Cliquish & judgemental would be an understatement. They hastily ban people for having an opinion that doesn't completely align with theirs. It's a complete waste of time for anyone wanting to play a show in Pittsburgh. The atmosphere is awkward & uncomfortable & the shows are sparsely attended.

2 likes, 0 dislikes
Posted by nicolenaab on 01/28/2017 at 2:23 AM

Re: “Drew's Family Restaurant

Drews Family Restaurant NEVER removes the snow from the sidewalk in front of their restaurant. Why? This is in violation of a local ordinance yet it seem like Forest Hills does NOTHING to enforce this VIOLATION. This Restaurant is NOT RECOMMENDED since they show such little concern for the safety of their neighbors.

1 like, 0 dislikes
Posted by umlaut2 on 01/10/2017 at 10:58 AM

Re: “Kelly's Bar & Lounge

Worst drink and customer service I have ever experienced from a bar. I politely asked for a cocktail menu and Caleb C. rolled his eyes at me and huffed as he turned. I ordered a Rusty Nail cocktail that had two ingredients Scotch and Drambuie of which it was poured very heavy on the Drambuie. I was polite the entire transaction saying please and thank you of which Caleb C. said nothing to either me or my friend. The people behind us even noticed his attitude towards us and even inquired upon it asking what we did to make Caleb C. frustrated with us. Caleb C. also associated the people behind us with them and proceeded to make the frequent customers Moscow Mule very sub-par as per asking them myself. I honestly feel shafted for $12.84 not only in money but in time and leaving such a bad taste in my mouth.

1 like, 0 dislikes
Posted by kphill32 on 01/07/2017 at 2:10 AM

Re: “Drinks Bar

When is the owner going to wake up and realize his bartender is driving his business away? No one wants to watch the bartender nod of from her dope high all night long. Half the time she's not even behind the bar. She's either outside on the phone trying to score dope, sitting at the bar nodding off, in the back kitchen or in the bathroom, but she sure as hell isn't behind the bar being a bartender. I've walked in and sat there for a good 10 to 15 minutes and she is too busy texting to serve me so I walk out and go to Danny's. And if I'm not watching her high as can be I get to watch Keith sit there watching his porn on his phone... the pgh papers back pages website. He thinks he's sneaky but come on dude! Watch that shit in the privacy of your own home!

1 like, 0 dislikes
Posted by Miagoodnight on 08/01/2016 at 8:07 PM

Re: “Sesame Inn

I don't think this place deserves a star, food cold,overpriced,they just put the unflavorful food on a white plate, no garnish,atmosphere sad,what happened.? I certainly hope the Mt.Lebonon inn is still good. My General Tsos was bland,my husbands food tasted a day old, bad.

0 likes, 1 dislike
Posted by Donna Jackson on 04/29/2016 at 8:21 PM

Re: “Rosalee's

What do you do when a grown man is screaming at a 5 month pregnant women? Clearly at this point something has to be done. This is my story.....I decided to go out to dinner tonight with Bobby and my 7 year old son. We were looking for a quick close place to eat, since we had our dogs with us I decided to drop them off at home and try out the new place by Stop n Sock, Rosalee's. This is how my experience went. They sit us outside at a picnic bench with no place mats, or silverware. The table is absolutely disgusting beyond words. I ask the waitress to bring me something to clean the table off with she proceeds to explain they have butcher paper she can bring out. Ok fine. We order our dinner and sit and listen to the live "band". Finally after almost 40 minutes our dinner arrived, except its not our dinners its our side dishes, so they aren't even bringing all the food out at once. At this point I'm realizing how horrible of pain I'm in because the table is so uncomfortable, I proceed to stand up to adjust myself and Bobby almost falls to the floor because our table is broken! I sit back down and look for my waitress who is no where to be found. Since the place is starting to fill up there was no where else for us to move to so I just sat in one spot and didn't move because I didn't want the table to collapse. Our food finally arrives and we still have no silverware to eat our side dishes with. We ask our waitress to kindly bring us a fork and she says she will bring it right out and then heads over to 4 other tables to take their orders before going back in to get us what we needed. Let me just say this the food was absolutely awful, I can't even find the words to describe how nasty this food was. I couldn't eat it. How can you mess up macaroni and cheese like honestly...come on my 7 year old can make it! So needless to say, I'm 5 months pregnant beyond hungry and now cranky because I have to pay for a meal that could hardly be called such a word, at a place with the worst service I've ever experienced. Little did I know, what was to come. After bobby forced his food now I handed him my debit card and went to my car I couldn't bear to sit on that bench another second. I see him and my son go into the restaurant to pay the bill. 25 minutes later I am fuming because he is still in there and I don't understand what is taking so long. The next thing I see is my 7 year old child coming out of this horrific place crying hysterically. As I'm getting out of my car to find out what is going on Bobby comes out screaming that they won't give him my debit card back because they can't process it with their system. I get into this place with absolutely no idea what is going on and why my child is hysterical. The owner of this horrific establishment they are trying to pass off as a southern cuisine restaurant is standing by the door with the phone to his ear calling the police saying my boyfriend is refusing to pay the bill. So this is clearly the reason my child is crying I am fuming at this point I have no idea why we handed them a card to pay the bill and we are being accused of trying to get away with not paying. Listen, I'm not going to go into as much detail as I want to I don't know if facebook will even allow me to write that much. But this man you see pictured stood in this restaurant which I'm assuming he owns and screamed at me in my face asking me "who do you think youre talking to" because I was trying to get him out of my boyfriends face so I could find out why they were holding my debit card hostage.

Here is what happened. They are running a so called restaurant that accepts credit card transactions, that they are running via a little cute square on their ipad! Their little system failed them because it not only couldn't process the customers in front of us but it couldn't process mine. They told Bobby their system couldn't run my card and that he needed to figure out how to pay for the card but he was not allowed to leave they proceeded to swipe my card several times and then told him they would not give it back to him until our meal was paid for. They tried to tell me that my card declined and I was trying to get away with not paying for my meal which mind you wasn't worth dog shit. I told her there is no way my card is declining and that I will have to go to an atm to get cash out because clearly their little system isn't working. Listen this is a long story but here is what I want you to get out of this..... My 7 year old just witnessed something that never should have happened, because of people who clearly shouldn't be in business. I am appauld not only at the fact that this man was in my face screaming at me to the point the other customers told him to back away but also at the fact that this is how business owners conduct themselves when a situation arises. All that needed to be done was they kindly explain their system wasn't working and is there another form of payment. There was no reason for any of this to happen none the less the police to be called.

6 likes, 2 dislikes
Posted by Tracy McKee on 08/19/2015 at 10:19 PM

Re: “Kelly's Bar & Lounge

A bar ultimately becomes what it's clientele forces it to become. Kelly's is no exception. Before this area of East Liberty turned into Shadyside-East, Kelly's used to be a hole-in-the-wall local spot that only neighborhood people knew about...and then all the doofus hipsters discovered it and now it's yuppieville central. Just another local joint subverted in the service of "progress."

0 likes, 2 dislikes
Posted by Sandoz on 06/11/2015 at 10:20 AM

Re: “Kelly's Bar & Lounge

Super rude staff! I stopped in early this evening with my husband and son to grab a quick bite of dinner. Immediately upon entering and walking towards a booth, I was approached by a waitress saying very rudely "We are 21 and over, ALWAYS!" No hi...no I'm sorry...nothing. If this is the case, I get it. Just approach me with a better attitude and a little more respect. As we headed to the door, I stopped at the bar to get a food menu, figuring we'd just order takeout and eat at home. Same story from the bartender... a very rude "we are 21 and over." I said that all I wanted was a takeout menu, to order food to go (my son and husband were already headed out the door.).
The bartender rolls his eyes, walks away and begrudgingly gets me the menu.
I walked out, threw it away and will not return. You have lost a regular customer.

3 likes, 1 dislike
Posted by JeanS on 05/16/2015 at 7:16 PM

Re: “Percolate: Art Space, Gallery, Creative Laboratory

Rich kids playing artists, total blah

1 like, 4 dislikes
Posted by J.C.W. on 04/23/2015 at 2:24 PM

Re: “Twelve On Carson

Awful, Owner (Andrew B.) has no clue what he is doing. Rude, Disrespectful, Arrogant, Lies when they can't think of a reason to not let you in...never will be back here. will be glad when this shuts down.

3 likes, 3 dislikes
Posted by bar rater on 04/20/2015 at 6:28 PM

Re: “Garage Door Saloon

During a night out with the guys, We decided to have a drink at the Garage Door Saloon. I stopped at the bar, grabbed a beer, and proceeded back to the pool tables. After finishing our game of pool, I left my 2nd purchased beer on the side table. Upon exiting the bathroom, i noticed it was missing. I asked the guy who was sitting next to the side table, "Do you know what happened to the full Blue Moon that was sitting here?". He replied "One of the bartenders took it". I walked up to the bar and notified the ladies who were working, that one of their employees took a full beer, which i had just paid for. They told me, Tough luck and shrugged off my complaint. I asked the lady to close out my tab. She mentioned that the owner was here, and if i wanted to, I could talk to him about it. I approached the owner and explained that one of his employees took a full beer i had recently purchased. He replied "Im not your fucking Mom or Dad. Im not gonna hold your fucking hand while you go to the restroom!". I replied " I can hear you fine there is no reason to yell about this situation. Im only trying to resolve the issue". To where he replied "Get the fuck out, Now". I tried to reiterate my statement by saying, "Now...(I dont think thats necessary.)" He decided to pick me up by both arms and proceed to carry me out of the Establishment. Leaving my hands in my pockets the whole time, I made the statement "This is a little unnecessary, dont you think? I will be contacting the BBB about this". To which he replied with slamming me against the wall and saying "I dont give a shit". He threw me out of the saloon. My friends were out the door shortly after.

1 like, 1 dislike
Posted by Josh on 03/16/2015 at 12:49 PM

Re: “Kelly's Bar & Lounge

I own a small business that recently moved into East Liberty, near Kelly's.

After an early dinner/business meeting we decided to walk across the street to Kelly's to wait out rush hour, as our one friend had to drive through it to get home.

The 3 of us are all educated middle aged professionals with families. We hung out at Kelly's for about 1.5 hours, during which time I had 2-3 very weak rum and cokes. The guy was pouring exactly one shot in tall glasses. I had no buzz whatsoever and was actually more hopped up on the caffeine. If it hadn't been freezing cold outside we would have gone somewhere else.

One of my colleagues, a male who is much larger than me, had about 4 very weak mixed drinks, and our other friend (the only one who was driving) had 3 beers. Remember, this was also after we had eaten an early dinner, and we were there for around an hour and a half.

This little stoner bartender with dreds down to his waist who looked to be about 24 cut us off and said "This will have to be your last round. You've had enough". Well it was going to be our last round because I had already asked for the check, but I have never in my life been cut off at a bar. It was insulting, embarrassing, and completely uncalled for.

None of us were drunk or talking loudly or misbehaving in any way. I have no idea why the stoner kid (we are all about twice his age) felt he needed to cut us off. It made absolutely no sense. There was hardly anyone in there and they clearly needed the business, so why insult your clientele unnecessarily??

I asked the kid if we had done anything to offend him or if he thought that were acting drunk and he said no, but that we had had a lot of drinks in a short time frame.We did have a few drinks, but there were 3 of us, we had just eaten dinner, and two of us were very large men.

We all have kids and get out about once a month if we're lucky, so we did have a few, but two of us were taking the bus home and were not a danger to anyone, nor were we drunk, and the other guy had 3 small beers on a full stomach over 1.5 hours.

My biz partner said the last time he took our employees there for happy hour that he received bad food and rude service from the same kid.

Kelly's lost a lot of money by alienating a person that owns a 20 person biz nearby. They are officially off of our company happy hour list - where we routinely drop a couple hundred for happy hour.

Lots of better choices in East Liberty. Better food, better drinks, better atmosphere, and nicer wait staff. As a former waitress I was apalled

8 likes, 9 dislikes
Posted by Cut Off?? on 02/24/2015 at 5:43 PM

Re: “Twelve On Carson

Extremely disrespectful & foul-mouthed security & owner! Will NEVER go back!!!

6 likes, 4 dislikes
Posted by Sunshine_412 on 01/10/2015 at 4:10 PM

Re: “Twelve On Carson

Rude and disrespectful security. Even ruder owner who thinks he's god. Expensive drinks and poor service. The decor is nice, but save yourself the hassle and go to one of the many bars where they will treat you fairly and respectfully.

5 likes, 4 dislikes
Posted by pghgirl1985 on 12/28/2014 at 5:32 PM

Re: “Bill Buda's

Terrible place. Smokey, rude people, food made me sick and the bar manager had no clue what he was doing.

1 like, 6 dislikes
Posted by city kid on 12/09/2014 at 8:57 AM

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