My family and I went to the Ichiban in the waterworks mall a few months ago and it was wonderful. So last night for my birthday my husband took my kids and I to the one in Cranberry. Never in my life have I ever had such an awful experience. I had ordered the emporers dinner, my husband had lobster and filet and one of our girls had ordered the chicken. The chef then put in terriaki sauce (not asked for!) into her chicken and our lobster and scallops!!! This ruined the entire portion of lobster and scallops that I was really looking forward to. Then to top everything off, my waiter asked if he could take my plate (still full of ALL the food, rice, noodles, fillet, shrimp, lobster and scallops). I told him I wanted to take it home. He then threw it all away. I was so infuriated at this point I asked the manager on duty to just take off my dinner from the bill. Because of this we have no plans to ever go there again. I just thought someone should know of the lack of service and food quality that there is there.
Pittsburgh City Paper
Website powered by Foundation
National Advertising by VMG Advertising