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I am a customer at the rivers casino and I work in the food industry and impay close attention to their service workers, since I am a fellow waitress. I see this one waitress whomworks her butt off, is very pleasant and is very good with people. Everytime I come to their casino the management is very biased and gives more tables to other people. I pay close attention to how other restaurants work because I was thinking about applying for a waitress position for the wheelhouse. I have seen favoritism and that is completely wrong. I see a hard worker waitress that should be the best waitress there, but I notice the hostess will seat other waitresses more. This is not fair. Somebody hire up that manages food service needs to take a look at the managers there and the employees to make sure that everything is by the book and managers are not showing favoritism.
What kind of bar makes you feel like you're underage when you aren't and have a 100% valid driver's license to prove it?
Our server refused to accept my Minnesota driver's license. I suggested they scan it, but the server said they didn't have one, which I later found out to be false. The server also refused to acknowledge that my other forms of ID (credit card, school ID, etc) matched my driver's license. It seemed as though the server was just set on not serving my party and I.
Minnesota licenses are made out of a rubber-like compound, which may arouse some suspicion, but seriously at least try to verify my ID in some objective manner. He also stated that because my party had licenses from different states (we are students), "clearly" that meant all of our IDs were fake.
My experience at Kelly's was quite upsetting.
AVOID if you have an out-of-state or international ID--they only trust Pennsylvania driver's licenses!
My friend and I were looking for some Mexican on a Friday Nite. So we decided to go here and see how the food was...
The decor was dingy, it looked like it needs a good hosing... I didnt want to stay but my buddy wanted to try it out.
The menu was inaccurate and some of their food adaptation wasnt made to look appetizing in my opinion... We had simple demands, No refried beans, My buddy's burrito came loaded with them(Waitress and menu says they are not in the burrito). When food came and my buddy took a bite of his food, he stomach turned... The manager offered to make it for him properly and could not understand why he lost his appetite. As for my food, I got nachos and a quesadilla(simple enough right, big mistake). They cover all of their food with this white cheese sauce, its very bland and messy(consistency more like soup). I honestly feel My quesadilla lookes like a taco loaded with this nasty cheese also, very bland.
I CAN HONESTLY SAY that I would much rather go to a sheetz gas station and acquire the same meal choices. Their nachos have real NACHO cheese and their quesadillas have more flavor and sit much better in ur stomach, not to mention the price...
I DO NOT recommend eatig here at all, save your money and your colon
Cain's sucked no food, waited an hour, Services was horrible it's cleaned up
but same old carp. We would never ever go there again. If we could give it
a negative 5 we would.
Bartender was rude. Drinks priced ok, shots not made properly, and did I mention the bartender was rude?
Sorry to say that I had a bad experience. Stopped for a quick drink with friends. The bar was 1/2 full, but I had trouble getting a drink. After 4 people were served that arrived behind me, I tried to get the bartenders attention by asking if "I could get a beer--I've been standing here for 5 minutes." That was the extent of it. The bartender immediately responded "oh no, we don't put up with the kind of attitude in here", put his hand up and walked away from me. He then proceeded to tell the individual waiting tables not to serve me either. Needless to say, I wasn't the one with the attitude. Hope others have a better experience that I did--I won't be trying it again.
We observed what appeared to us to be multiple violations of basic food safety/cleanliness procedures, and the place just did not seem very clean in general. The food and the service were slow, but otherwise acceptable. The "non-smoking section" is just barely so. The cigarette smoke smell from the bar in the next room was overpowering.
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